Client reviews about our professional cleaners in London
Domestic & Commercial Cleaning Services
Cleaning is inevitable part of our life so we would like to invite you to use FastKlean’s cleaning services that make your life better!
We would like to share with everyone who has read our website just few of the comments and opinions about our cleaning company and our professional cleaners made by clients who have previously used or still are using our variety of cleaning services.
Watch our video reviews below:
Written Testimonials
Oliver Al-Falah
19/04/2021
Scott Hamill
06/08/2019
Arrived punctually, very efficient, hard working and did an excellent clean. Highly recommended!
Adnan Khan
02/08/2019
Excellent service. A great convenience. I would highly recommend this service to anyone who is busy and is looking to keep on top of all those household tasks that can build up over time. Efficient and thorough, with good customer service.
Laura Bumpus
31/07/2019
The cleaner did a great job, and the flat looked fantastic when he finished. He cleaned very quickly and efficiently and worked very very hard.
Jacquie Canton
22/07/2019
The lady who came worked really hard and made a good job of all the rooms cleaned. Thanks for a job well done.
leonor Tinajero
16/07/2019
Good service. I had the team at Fastklean for an end of builders clean, and the results were great. I would definitely recommend and use again.
Ahmed Syed
04/07/2019
Cleaners arrived on time, they started work immediately. The cleaning was outstanding. The cleaners worked professionally and achieved an amazing result.
Maria Kemal
30/06/2019
The service provided was very good, I was pleased with the outcome and the professional manner of the company.
C. Griffiths
14/06/2019
I was very impressed with the two guys who came to do the windows. They were very conscientious in the work they did. Nothing was too much trouble. They came, did a good job and left. Excellent.
Nina Gupta
08/06/2019
The gentleman who cleaned my oven went above and beyond all my expectations. He worked extremely hard to achieve a brilliant result, plus he was extremely polite, very considerate and extremely tidy.
leonor Tinajero
28/05/2019
After stressing about finding a reliable cleaner fairly last minute, it was so easy to book my clean with FastKlean. Couldn’t have asked for anything more – great experience. Thank you!
Louise Ungar
07/05/2019
Came on time, worked with no mess and finished quickly. Left carpets and upholstery much cleaner. Operative was pleasant and polite. I would use them again.
Marilyn Bolger
11/03/2019
Absolutely fantastic service by friendly hard-working cleaner, left my double oven scrupulously clean and looking like brand new!
Laura Sheftel
04/02/2019
I was very impressed with the cleaning service. The cleaners were excellent – polite, professional & very hard working. Thank you.
Andrew Williams
17/11/2018
I found the service good and excellent finish on my carpet. I thought it was money well spend.
Silvia Rangoni
30/07/2018
Cleaners arrived punctually, worked until the job was finished. Very thorough and very polite. All in all very happy with the service and would not hesitate to recommend to others or use again in the future.
Jane Hughes
15/04/2018
Good cleaning service. Our cleaner is reliable and when she is not able to attend a replacement is sent.
Philip Elwood – BDD Interiors
30/08/2017
Thank you for your help at Chancery Lane. Your team did a great job and I’m happy to use you on all of our work in future.
Adam Osburn
06/07/2017
We are very happy with Irina. She is a very good at what she does and very conscientious.
Leonor Tinajero
28/06/2017
Nela and her team were really good. They delivered an excellent service in the time we had before having to had the keys to the state agent. They listed to our needs and adapted their work fantastically. I would highly recommend them, and will certainly use them again.
Mina Nibari
05/05/2017
I have had many cleaning companies do jobs for me, fantastic cleaners and many others. But I have decided that I have found the best one with these guys. The cleaners that came were so polite and professional and trust worthy, they cleaned everything and I didn’t need to keep telling them here or there they was just truly amazing. Finally found and reliable and affordable company. Although I’m paying for the service it just so nice to know it’s money well spent and they were such nice people you actually appreciate the service.
Marilyn Bolger
15/04/2017
Absolutely fantastic service by friendly hard-working cleaner, left my double oven scrupulously clean and looking like brand new.
Nina Gupta
07/04/2017
The gentleman who cleaned my oven went above and beyond all my expectations. He worked extremely hard to achieve a brilliant result, plus he was extremely polite, very considerate and extremely tidy.
Line Adland
20/02/2017
Very happy with the services of FastKlean. We used them 3 times during our busiest time of year, our annual Christmas Fair. It was a delight to have the building cleaned every evening and we will definitely use them again next year. Sincerely Line Adland – Hospitality Manager at The Norwegian Church in London.
Oriva Kim
23/01/2017
After stressing about finding a reliable cleaner fairly last minute, it was so easy to book my clean with FastKlean. They answered all my questions and I was reassured of any concerns I had. The cleaner arrived promptly at 8am and thoroughly cleaned my property to every last corner. Couldn’t have asked for anything more – great experience. Thank you!
Lady J Atkinson
28/12/2016
Arrived punctually, very efficient, hard working and did an excellent clean. Highly recommend.
Ahmad Syed
07/10/2016
Cleaners arrived on time, they started work immediately. The cleaning was outstanding. The cleaners worked professionally and achieved an amazing result. The man who cleaned the kitchen made the oven look brand new. Also Chris cleaned the carpet, he made an old heavily stained carpet look new again.
Ashley Pang, Head of Operations
13/07/2016
As one of London’s leading Airbnb management companies, Pass The Keys sees a great cleaning provider as a huge ingredient to our success, and we are so happy we are working with FastKlean! Their cleaners are professional, knowledgeable and diligent and their customer service team are fantastic. Our guests are always happy with the cleaning quality when they check in and I highly recommend FastKlean to both consumers and businesses.
Amanda Gray
10/06/2016
Your operative was spot on time, very professional and provided an excellent service. Thanks very much.
Chris Heaume
29/04/2016
I want everything to be as clean as possible especially inside my office. I needed a reliable company and I am so happy to say that your contract cleaning company here in London is exactly what I was looking for. Your staff gave my office the kind of cle(…)
Alison Simmonds
10/02/2016
I have used your services for regular domestic cleaning and also an end of tenancy clean. Both cleaners, especially my regular cleaner Diana, were punctual, efficient, friendly and very thorough. If the need arises, I will definitely use your services again and would recommend to my friends. Many thanks – pass my thank you to Diana, also.
Sarah Mcleod
27/10/2015
Excellent service as always.
Julie Bentley
13/10/2015
The standard was exceeded, rated very highly, I would use your company again and recommend them to others.Was very impressed with the level of cleaning, my oven hadnt been properly cleaned in almost 12 months and they made it look like a new oven.
Varsha Thakerar
10/10/2015
Excellent job! Very polite and courteous staff.
Naaz Rashid
29/09/2015
I was very happy with the results of the spring cleaning job I requested. Was able to get a slot for time that was convenient for me. Customer support was very good. Cleaner was very efficient and did an impressive job. Very pleased with the service. I would definitely use again.
Deniz Coskun
29/09/2015
Great service from start to end. Brilliant customer support professional cleaning services.
Paul Renny
03/09/2015
The support was good as the cleaner did not speak any English. Would possibly use the company and the same cleaner if we decide to get our house regularly cleaned.
Maria Knapple
30/08/2015
The cleaner who attended was very good, worked quickly. I have used your service before and have always been satisfied and will use you again in the future.
James Murthi
23/08/2015
Excellent job! The cleaning lady did everything I wanted and more!
Jane West
20/08/2015
The 3 ladies who came to my house this morning to do a deep clean did just a BRILLIANT job. Was thrilled to bits and they did a great job.
Emma Lecoeur
18/08/2015
Good job for someone who is not familiar with the property. I will use you again because you manage to find someone coming to our place very quickly and efficient.
Ruth Sacks
18/08/2015
Yes, I would use you again. Good service. Thank you!
Lucy Cook
11/08/2015
Punctual, efficient did a great job would definitely recommend the carpet cleaning.
Nick Pointer
06/08/2015
Very good. The technician on this and every other job has done a great job. Carpet cleaning is needed by our company and I will continue to use your company.
Chris Heaume
04/08/2015
Very good cleaner. Thank you, the lady who attend today did a great job.
Nick de Bois
31//07/2015
Many thanks for your help- very professional and courteous team who worked very hard to complete the tasks.Well done!
Sally Hawkins
27/07/2015
Many thanks for this and the excellent clean.
Rose Mcdonald
24/07/2015
Very pleased! Excellent clean job. Cooker looked new after it was
cleaned.
cleaned.
Charlotte Goddard
24/07/2015
Thank you for your great service! Very punctual and efficient.
Gunilla Tuite
16/07/2015
Very good service. I would use you again.
Sue Morgan
06/07/2015
Excellent! Prompt, pleasant and a good job. I will not hesitate to recommend the company and I
will use your service again for sure!
will use your service again for sure!
Ryan Chitty
30/06/2015
Good afternoon,
Just wanted to extend my thanks to Tsvetelina and the rest of your helpful team who provided me with a 5 star service. Its refreshing to pick a company out of a hat and have no problems whatsoever! As I wasn’t around in person I was a bit nervous about paying for something I wasn’t going to see first hand, but I needn’t have worried at all! Thank you very much indeed!
My tenants are delighted with the level of cleaning Tsvetelina provided, despite them not being able to provide a mop and bucket for her. Many thanks to her especially.
I was very impressed with the initial service I received over the phone, and also with subsequent enquiries. I wouldn’t hesitate to recommend you to anyone needing a cleaning service, and I’ve advised my tenants to contact you about cleaning the flat at the end of their tenancy.
Thanks again.
Just wanted to extend my thanks to Tsvetelina and the rest of your helpful team who provided me with a 5 star service. Its refreshing to pick a company out of a hat and have no problems whatsoever! As I wasn’t around in person I was a bit nervous about paying for something I wasn’t going to see first hand, but I needn’t have worried at all! Thank you very much indeed!
My tenants are delighted with the level of cleaning Tsvetelina provided, despite them not being able to provide a mop and bucket for her. Many thanks to her especially.
I was very impressed with the initial service I received over the phone, and also with subsequent enquiries. I wouldn’t hesitate to recommend you to anyone needing a cleaning service, and I’ve advised my tenants to contact you about cleaning the flat at the end of their tenancy.
Thanks again.
Mary Garside
10/06/2015
Efficient and pleasant cleaner who worked hard and she met my cleaning standarts. I will use you again.
Sarah Dixon
05/06/2015
I’ve had positive feedback from my weekend colleague in particular and your staff have been very helpful. So far I’m very pleased with the work provided; it’s been to a very high standard.
28/05/2015
Gillian Braban
Your young man was very efficient and managed to transform a dirty old banger back to a sparkling clean saloon. The service is excellent. I will definately use you again.
28/05/2015
Jackie Bywaters
Very Very Good service. The cleaner was a very nice lady and did a really great job.
04/05/2015
James Hallamore
Excellent service from the cleaner. Professional cleaner and I was impressed with the quality and thoroughness of the cleaning. Would recommend FastKlean to friends.
11/04/2015
Hannah Halton
Right on time. I am a repeat customer, I had met this cleaner before . I give 10 out of 10 for the service. I have used your service several times, you are always friendly, reliable, punctual, quick and do a great job. Thank you
14/03/2015
Sarah Hollinsworth
Good. I wold expect staff to show ID at the door and be wearing some form of uniformExcellent. I was so pleased I came into your office the same day to tell you I was very very pleased with how the two cleaners had cleaned my Mother in law’s flat. The two cleaners were excellent. When I came into the your office to say how very very pleased I was with the results, I decided to arrange for a cleaner to come once a fortnight. I asked for a mature lady with clear English and was delighted that I got what I asked for and it will be the same lady each time. (Which is more than she gets from her care agency)
Ivan was on time, very courteous and friendly. The work was carried out quickly, efficiently and to a high standard.
An excellent spring clean. The cleaners arrived at 8am as arranged. We were very pleased with the way Mariya and her companion spring cleaned our home. They were very thorough and worked hard for the five hours they were with us and we wish to pass on our thanks to them.
04/04/2015
Lucy Winston
I was very happy with the service you provided. I will definitely use you again. The cleaner did a great job. I would give 10 out of 10 for the standard of cleaning.The carpets have settled down well and have regained the flatness back which is great news. They do also look much cleaner and sharper so I am very pleased with the job. I will now discuss with our Property Manager as to other areas and buildings we may wish to address and I will be in touch to discuss.
Many thanks for the great service provided thus far.Sorry Peter, I should have said – the clubhouse looked great, many thanks to the team!
Many thanks for the great service provided thus far.Sorry Peter, I should have said – the clubhouse looked great, many thanks to the team!
21/03/2015
Stefan Wells
Your operative was spot on time, very professional and provided an excellent service. The specialist show company ID when he arrived. Thanks very much. I will use you in the future.Hi Maya, thank you so much for the flat today. It is spotless – the bathroom has never been so clean and you did an amazing job with our shirts. We are so lucky that the agency connected us with you. You are extremely professional and we are very happy
Have a lovely weekend!
Have a lovely weekend!
14/03/2015
Caroline Wheatley
I needed a carpet cleaned at very short notice on a saturday and FastKlean were able to offer an appointment. The whole process was very easy. The very polite and helpful technician arrived on time and completed the work to a very high standard. I will definitely be using them again. Easy to arrange and available at short notice The service they provided is excellent.
11/03/2015
Marilyn Moore
The service was excellent. He come with company van. I used your company before and I will do it again! I am very happy with the cleaning service and
04/03/2015
Andrea Deards
The cleaner was punctual. She left invoice. The service is good I also booked a regular service with the company. Deep clean of carpet was very good
12/05/2015
Emily Torrens
The cleaners were very good they cam 5 mins early in fact! They had company uniforms. I am very impressed with the service you provided. The office stuff are very friendsly and do quick responses.
Thank you for making arranging the cleaning of my house so easy. My emails are always responded to very quickly, and I am always able to speak to someone when I want to. Both Ivan and the people I speak to on the phone are very friendly,
Thank you for making arranging the cleaning of my house so easy. My emails are always responded to very quickly, and I am always able to speak to someone when I want to. Both Ivan and the people I speak to on the phone are very friendly,
Camelia Tamas
20 January 2015
Hello,
Thank you, the guys did a good job. I will use your services when needed again.
Would you send an email with the invoice, please?
All the best,
Thank you, the guys did a good job. I will use your services when needed again.
Would you send an email with the invoice, please?
All the best,
04/01/13
Hi Marty,
We were really pleased with the results, and the feedback from the students who checked in has been very good. Thank you very much for yours, and your teams hard work, and for being able to help out with such a tight time frame to operate within.
We will be looking for further cleaning services in June and September to help with our annual turnarounds so would really like to get quotes for those nearer the time when we have a fuller picture of what we will be requiring.
Thanks again for all your help and if there iss anything else you need please don’t hesitate to drop me a line.
Thanks,
Ali
We were really pleased with the results, and the feedback from the students who checked in has been very good. Thank you very much for yours, and your teams hard work, and for being able to help out with such a tight time frame to operate within.
We will be looking for further cleaning services in June and September to help with our annual turnarounds so would really like to get quotes for those nearer the time when we have a fuller picture of what we will be requiring.
Thanks again for all your help and if there iss anything else you need please don’t hesitate to drop me a line.
Thanks,
Ali
20/12/2012
OO31403 – Lidia Uzunova
Apologies for the delay in getting back to you on the below.
Our Cleaner worked on Friday 30 November at 16 Woodland Road and we were extremely satisfied with her work.
She worked the full 5 hours, arrived on time and did a wonderful job, leaving the property
I would definitely recommend FastKlean and use them again in the future.
Wishing your staff a Happy Christmas,
Rebecca Crawford
Apologies for the delay in getting back to you on the below.
Our Cleaner worked on Friday 30 November at 16 Woodland Road and we were extremely satisfied with her work.
She worked the full 5 hours, arrived on time and did a wonderful job, leaving the property
I would definitely recommend FastKlean and use them again in the future.
Wishing your staff a Happy Christmas,
Rebecca Crawford
KO9881 – Dimitar Enchev
The cleaning operatives were polite and introduced themselves at the front door. Arrived promptly given the short notice of the clean (booked on the day 9.30 arrived before 12 noon.).
Administrational and management support are helpful and friendly and knowledgeable of their products. The company in general is reliable.
I would you use your company again. I am not sure if the cleaner was wearing t-shirt and ID card, he left a business card.
The cleaning operatives were polite and introduced themselves at the front door. Arrived promptly given the short notice of the clean (booked on the day 9.30 arrived before 12 noon.).
Administrational and management support are helpful and friendly and knowledgeable of their products. The company in general is reliable.
I would you use your company again. I am not sure if the cleaner was wearing t-shirt and ID card, he left a business card.
EO7012 – Stanislav / Ivan
Hi, there.
I am very satisfied with your company’s cleaning service.
The cleaner is so nice.
They have wearing the company t-shirt with their ID card, also leave us a business card.
Thanks for the considerate services.
If I need this again, I will choose your company without no doubt.
Kind regards,
Catherine.
Hi, there.
I am very satisfied with your company’s cleaning service.
The cleaner is so nice.
They have wearing the company t-shirt with their ID card, also leave us a business card.
Thanks for the considerate services.
If I need this again, I will choose your company without no doubt.
Kind regards,
Catherine.
KO9387 – Ivan Georgovski
I’m very delighted with FastKlean service. Administrational and management support is good. Company in general is excellent fast and no job to much the cleaners know what they need to do and they are really focused when they clean really pleased with the service , they are polite and fast and don’t have to be told what needs doing they get on with the whole job at hand with a smile :).
I will use you again. The cleaner was wearing an ID card and a company t-shirt and left a business card.
I’m very delighted with FastKlean service. Administrational and management support is good. Company in general is excellent fast and no job to much the cleaners know what they need to do and they are really focused when they clean really pleased with the service , they are polite and fast and don’t have to be told what needs doing they get on with the whole job at hand with a smile :).
I will use you again. The cleaner was wearing an ID card and a company t-shirt and left a business card.
5/12/2012
KO9291 – Dimitar Enchev
Delighted with my carpet and upholstery clean thank you. Apart from the mix up with the deposit payment which I found frustrating I can’t fault the service. All very friendly and efficient and the cleaner was on time which was great. Yes he left a business card
Many thanks
Debbie
Delighted with my carpet and upholstery clean thank you. Apart from the mix up with the deposit payment which I found frustrating I can’t fault the service. All very friendly and efficient and the cleaner was on time which was great. Yes he left a business card
Many thanks
Debbie
04/12/2012
FO518 – Toni Taseva
We are very pleased with Toni, her cleaning & communication is good. The staff also were pleased & the placed looked clean.
Kind Regards
Asheem Kumar Marld (Ash)
We are very pleased with Toni, her cleaning & communication is good. The staff also were pleased & the placed looked clean.
Kind Regards
Asheem Kumar Marld (Ash)
27/11/2012
KO8792 / Dimitar Enchev
The cleaning operative was polite, very helpful and worked extremely hard. The administrational and management support was very efficient. We would use you again. The cleaner was wearing an ID card and a company t-shirt. I don’t know if the cleaner left business card, but we have your details anyway.
The cleaning operative was polite, very helpful and worked extremely hard. The administrational and management support was very efficient. We would use you again. The cleaner was wearing an ID card and a company t-shirt. I don’t know if the cleaner left business card, but we have your details anyway.
22/11/2012
Rererences from customer (OO8555)
To whomever it may concern,
I am writing to recommend the services of the FastKlean Cleaning Service. I used FastKlean’s cleaning services for the first time a year ago and was very impressed by the professionalism and the energy the company had in organizing the service for me. The administration team was friendly and very helpful in helping me determine exactly what kind service I needed.
The cleaner was punctual and skillful in the work she was doing for me. She showed me that she was happy to help around and took directions in a way only a professional can do. I was very impressed by her attitude towards her work.
I have used FastKlean 3 times, and on all occasions, I have experienced nothing less than pure satisfaction and it has been an absolute pleasure for me to get a helping hand from a company I can completely rely upon.
They have been very reasonably priced, and have done exactly what I could’ve hoped for.
I’m happy to recommend the services of FastKlean to anyone who would need to know about them.
Diana Yiurieva / Liliyana Popova
Cleaning operatives were both lovely; they arrived when I expected them to, were well presented, personable and polite. Administrational and management support is excellent. I was running late on Sunday due to trains but was still able to get hold of someone. Yes, I would use you again. I paid in advance so the cleaner did not leave an invoice, but they left a business card.
To whomever it may concern,
I am writing to recommend the services of the FastKlean Cleaning Service. I used FastKlean’s cleaning services for the first time a year ago and was very impressed by the professionalism and the energy the company had in organizing the service for me. The administration team was friendly and very helpful in helping me determine exactly what kind service I needed.
The cleaner was punctual and skillful in the work she was doing for me. She showed me that she was happy to help around and took directions in a way only a professional can do. I was very impressed by her attitude towards her work.
I have used FastKlean 3 times, and on all occasions, I have experienced nothing less than pure satisfaction and it has been an absolute pleasure for me to get a helping hand from a company I can completely rely upon.
They have been very reasonably priced, and have done exactly what I could’ve hoped for.
I’m happy to recommend the services of FastKlean to anyone who would need to know about them.
Diana Yiurieva / Liliyana Popova
Cleaning operatives were both lovely; they arrived when I expected them to, were well presented, personable and polite. Administrational and management support is excellent. I was running late on Sunday due to trains but was still able to get hold of someone. Yes, I would use you again. I paid in advance so the cleaner did not leave an invoice, but they left a business card.
19/11/2012
Dear Madam
Please find our response below
We would just like to mention that Ivan did an excellent job, he worked really hard and we were very pleased with the result
Thank you
Kind Regards
Perosha
Please find our response below
We would just like to mention that Ivan did an excellent job, he worked really hard and we were very pleased with the result
Thank you
Kind Regards
Perosha
16/11/2012
I was happy with Petya Vachkova services. In fact, she did a better job than my regular cleaner.
Kind regards,
Angela
Kind regards,
Angela
26/10/2012
Your Cleaning operatives were very punctual and polite. The Administrational and management support also was Very helpful & clear in advice. Your Company in general is very Good, one of our preferred cleaning companies. We have used your company for many years and will continue to do so.
Stephen Tran
Greyline Builders Ltd
Stephen Tran
Greyline Builders Ltd
19 October 2012
My husband and I were thrilled with the cleaning work done. The cleaner that was provided to us did a wonderful job. Antonio and Marissa were very helpful and answered all my queries – they were even there to pick up the phone early in the morning to help and I was pleased with their service and efficiency. Please pass on my thanks.
Having had a bad experience with another company I was pleasantly surprised at how easy it was this time. Thanks again.
We would use your company again.
Fiona Williams
Having had a bad experience with another company I was pleasantly surprised at how easy it was this time. Thanks again.
We would use your company again.
Fiona Williams
22 October 2012
The whole process went well and FastKlean had great administrational support.
josephine kattan
josephine kattan
03/10/2012
I am very happy with the professional carpet cleaning service that FastKlean have provided. The professional cleaner was really hard working, friendly and ready to get on with the work. I think this is an outcome from your interview and vetting skills. I had to reschedule the professional cleaning service and your office staff in London arranged everything really quick.
David Bard
I’m impressed with the customer service and will recommend in the future.
David Bard
I’m impressed with the customer service and will recommend in the future.
12 October 2012
The cleaning operatives were excellent, punctual, polite, and did a good job. Administrational and management support was very good as well as the company in general.
12 October 2012
Thank you very much for your email. The cleaner was efficient and polite.
Kind regards
Mar Pelaez
Kind regards
Mar Pelaez
15 October 2012
She was brilliant and I even recommended her to a neighbour who will be calling you soon! Thanks a lot.
Daniel Garcia Robles
Daniel Garcia Robles
16 Oct 2012
Cleaning operatives were very good and the administrational and management support was excellent. FastKlean in general is a very good company. And Yes, I would use you again and I will need to book in for another carpet clean in January 2013.
Deborah
Deborah
07 October 2012
Fastklean Enfield
“I have used this cleaning company several times for one off spring cleans. Although Enfield based they seem to cover a large swathe of North London. Their cleaners are very good indeed. The last two who have come, Nedyalka and Daniella, did an exceptional job, leaving everything bright and shining. The company takes care to follow customer preferences (eg no bleach). ”
H Crabtree
“I have used this cleaning company several times for one off spring cleans. Although Enfield based they seem to cover a large swathe of North London. Their cleaners are very good indeed. The last two who have come, Nedyalka and Daniella, did an exceptional job, leaving everything bright and shining. The company takes care to follow customer preferences (eg no bleach). ”
H Crabtree
05/10/2012
The cleaning session went very well. Cleaners were there on time, and there was not a minute lost while there. They were very efficient and very polite. Before the cleaning took place, the service over the phone was good, and terms and conditions were reviewed before the end of the call. We will use your services again for sure.
Suzanne Lemire
Suzanne Lemire
05/10/2012
I would like to let you know how pleased I was with your cleaner Marinela’s effort in cleaning my kitchen it was not an easy job the kitchen was full of grease from my Chinese tenants, so I was very pleased that Marinela was able to remove grease & make my kitchen sparkle again! When I use your services again I would like to have Marinela she is a very hard worker & does an excellent job.
Sonya Karni
Sonya Karni
04/10/2012
Excellent cleaning operatives as well as administrational and management support provided. Very satisfied with the company in general, and will use you in the future.
Ruth Abrahams
Ruth Abrahams
04/10/2012
I have received excellent cleaning service, and Daniela did a brilliant job. Good administrational and management support service, with some slight confusion over the last two bookings about the charge rate, but it was sorted out straightaway. I am very happy with the company in general, and I would like to use your services again.
Harriet Crabtree
Harriet Crabtree
28/09/2012
The cleaning operatives were perfect as well as the administrational and management support. The company in general is very competitive and I would definitely use you in the future.
Sammy Bikoulis
Sammy Bikoulis
26/09/2012
Thank you for your cleaning service which was quite satisfactory and we would like to use you again.
Margaret Halliday
Margaret Halliday
24/09/2012
George did our clean – very pleasant and efficient, would request same cleaner again. Administrational and management support was efficient. Very pleased with the company in general, and will use you again in the future.
Ruth Gandhi
Ruth Gandhi
24/09/2012
The cleaning operatives were very nice, helpful and polite. The administrational and management support was good, but there was a slight delay receiving an invoice. They also overcharged me, but both problems were corrected really fast. The company in general is very efficient, and I would consider using you again in the future.
Nadja Stamselberg
Nadja Stamselberg
20/09/2012
Thank you for your e-mail. We are very happy with your cleaning services.
Nathalie Meagan
Nathalie Meagan
20/09/2012
Georgi was very pleasant and did a very good job. The lady I spoke to in the office was very helpful and also very pleasant. Very good company in general. Yes most definitely will use you again (this was the 2nd time).
Pamela Vincent
Pamela Vincent
20/09/2012
The person who cleaned my flat did a very good job, thank you.
David Bard
David Bard
06/09/2012
The cleaning operatives were very friendly, polite and competent. The administrational and management support provided all the needed paperwork, and an invoice was sent immediately. I would use you in the future and don’t think the service needs improvement.
Elizabeth
Elizabeth
06/09/2012
Thank you Teodora. My Mother was very pleased with the service.
Alex
Alex
13/08/2012
Veselina Teneva did an excellent job, particularly removing stubborn lime scale from both toilets which I thought impossible to remove (in fact, I thought I might have to replace the toilets). She was efficient and polite. Company in general is Fine, competitive prices.
I would certainly recommend FastKlean to others and expect to use the company again
I would certainly recommend FastKlean to others and expect to use the company again
09/08/2012
We had a lovely cleaner who did an excellent job. She was polite and a good cleaner, so we were very happy. Administrational and management support are all very easy to understand. Brilliant service, spoke to a fantastic guy called James on the phone who was really helpful. Definitely would use again.
10/08/2012
Hi
Rositsa was Amazing!!! Brilliant.
I will fill your questionnaire in later today.
I paid her cash in the end!
Thanks
Zoe
Rositsa was Amazing!!! Brilliant.
I will fill your questionnaire in later today.
I paid her cash in the end!
Thanks
Zoe
09/08/12
I’d be grateful if either you or one of your colleagues could pass on my thanks to Lidiya Uzunova who (a). Turned up on time, and (b) did an excellent job in cleaning my flat. A first Class effort. I’d be grateful that for as long as she’s with your company, and that she is available, you allow her to clean my flat again. Thank you Lidiya!
Kevin Burgher
Kevin Burgher
31/07/2012
Cleaning operatives is Amazing. She was really sweet and worked very hard
Administrational and management support – Really useful. Guy I spoke to on the phone was very good. Persuasive and very helpful
Company in general is Really good. I was impressed
I would definitely use your service again.
Cleaning operatives
They were polite and friendly and generally did a good job. However supervision was needed to ensure high quality
Administrational and management support were quite helpful in general. I would have preferred to be informed about the timing when the cleaners are arriving (the ones that cleaned the windows arrived 3 hours later than the first one and nobody told me what time they will arrive in advance. Only after I called the company and asked the first cleaner a few times I have been given the information)
I am happy with the service and use it again
Daniela V
Administrational and management support – Really useful. Guy I spoke to on the phone was very good. Persuasive and very helpful
Company in general is Really good. I was impressed
I would definitely use your service again.
Cleaning operatives
They were polite and friendly and generally did a good job. However supervision was needed to ensure high quality
Administrational and management support were quite helpful in general. I would have preferred to be informed about the timing when the cleaners are arriving (the ones that cleaned the windows arrived 3 hours later than the first one and nobody told me what time they will arrive in advance. Only after I called the company and asked the first cleaner a few times I have been given the information)
I am happy with the service and use it again
Daniela V
31/07/2012
Service was fantastic, phone call was friendly and efficient and followed with email notification, cleaner was friendly, very independent, hardworking and thorough and yes wearing the tee.
Only thing that let it down was me because under the mayhem of moving I haven’t paid yet, is it possible you can send me a copy of the invoice for the balance.
many thanks,
Ian Liggett
Only thing that let it down was me because under the mayhem of moving I haven’t paid yet, is it possible you can send me a copy of the invoice for the balance.
many thanks,
Ian Liggett
04/07/2012
Dear Marissa,
I am happy to let you know that everyone at Harvey Nichols is impressed by what you’ve done with the sofas. Everyone really loves it.
Eadoin, the director would like us to recommend you to them. She would love you to take on the carpet cleaning – could you do a test clean for that please. They expressed definite interest in FastKlean to do the whole 5th Floor cleaning, potentially even the whole building.
Please let me know if you’re ok with us passing your details on to them and when you could potentially does the carpet test clean.
I am really happy that this all went this well.
Best,
Mayo Molnar
Office Manager
I am happy to let you know that everyone at Harvey Nichols is impressed by what you’ve done with the sofas. Everyone really loves it.
Eadoin, the director would like us to recommend you to them. She would love you to take on the carpet cleaning – could you do a test clean for that please. They expressed definite interest in FastKlean to do the whole 5th Floor cleaning, potentially even the whole building.
Please let me know if you’re ok with us passing your details on to them and when you could potentially does the carpet test clean.
I am really happy that this all went this well.
Best,
Mayo Molnar
Office Manager
28/06/2012
I was really impressed by the professionalism of the company and more particularly by the friendly and efficient cleaners, excellent in taking all my demands on board!
28/06/2012
Service was excellent and the cleaners were extremely helpful!
Linda W
Linda W
19/06/2012
I was very happy with Daniella and would use her again Stephen C
14/06/2012
Hi there,
I was really impressed with my cleaner. He was very polite and a very hard worker. He left our flat immaculate.
I was also happy with the office staff as they called me, when they had to change the time. We have left London now. So probably won’t use you again. But I’d be happy to be a reference for the cleaner we had.
Jackie Falls
I was really impressed with my cleaner. He was very polite and a very hard worker. He left our flat immaculate.
I was also happy with the office staff as they called me, when they had to change the time. We have left London now. So probably won’t use you again. But I’d be happy to be a reference for the cleaner we had.
Jackie Falls
07/06/2012
My cleaner was fantastic and did a thorough job. Thank you,
Rick Landman
Rick Landman
07/06/2012
What great service!
I was on the way home from Nottingham and realised I hadn’t been home for a while and remembered the state it had been left in. I called and spoke to Antonio who was absolutely delightful and helpful on the phone and organised a 3 hour clean for 47 pounds inc vat at 2pm on Sunday. Lydia stayed until the job was done, not until 5pm, it was like 6.30pm!!
I just want to say thanks because I’ve never dealt with such a great attitude on a Sunday! I will definitely be calling again.
Many thanks
Jordan Wright
I was on the way home from Nottingham and realised I hadn’t been home for a while and remembered the state it had been left in. I called and spoke to Antonio who was absolutely delightful and helpful on the phone and organised a 3 hour clean for 47 pounds inc vat at 2pm on Sunday. Lydia stayed until the job was done, not until 5pm, it was like 6.30pm!!
I just want to say thanks because I’ve never dealt with such a great attitude on a Sunday! I will definitely be calling again.
Many thanks
Jordan Wright
19/04/2012
I am glad you are giving me the opportunity to say how extremely pleased I am regarding the carpet cleaning earlier this week. The young man, who came here, was very professional and worked efficiently with extremely positive results. He was very helpful, polite and personable. An invoice and a business card were provided. I would definitely use this service again. The administrative side of things was also good. When I got a phone message to ask me whether the time could be later, I started to panic as I was unable to stay home any later that day. When I phoned back, I was told not to worry and that you could send me someone else and that it could be scheduled for an hour earlier, which was extremely helpful in the circumstances.
Marianne Nightingale
Marianne Nightingale
17/04/2012
I think FastKlean are fantastic and I will definitely use you again. The only thing is that the cleaners were an hour late but I understand that they got lost on the way which is fine.
Excellent service and very happy with the quality of the cleaning. It always seems to take a long time and the flat doesn’t get entirely finished but I appreciate that this is because they do such a thorough job.
Excellent service and very happy with the quality of the cleaning. It always seems to take a long time and the flat doesn’t get entirely finished but I appreciate that this is because they do such a thorough job.
12/04/2012
ALL TOP SCORES, our cleaner was great and we are VERY pleased (exceeded hopes) with the price and the service. We will use again.
Kindest regards,
Christine
Kindest regards,
Christine
12/04/2012
1. Cleaning operatives are Efficient, friendly and professional.
Administrational and management support -I was kept well informed, friendly and professional. I would recommend it to others, impressive servce.
Rache Kerr
Administrational and management support -I was kept well informed, friendly and professional. I would recommend it to others, impressive servce.
Rache Kerr
11/04/2012
Your cleaning lady arrived on time, worked very hard and cleaned systematically. There were a few communication problems just due to level of spoken English, but her work was very very good.
Administrational and management support – Very easy to book, very enjoyable to talk to when I phoned to confirm. I’m impressed compared to other agency I’ve used in London
We plan to use FastKlean for another thorough clean in a few months time.
Rebecca Nicholls
Administrational and management support – Very easy to book, very enjoyable to talk to when I phoned to confirm. I’m impressed compared to other agency I’ve used in London
We plan to use FastKlean for another thorough clean in a few months time.
Rebecca Nicholls
05/04/2012
Cleaning operatives are Great – efficient and friendly.
Administrational and management support is Fine, although really haven’t had much cause to use.
Company in general is Fine – support is there when needed
Administrational and management support is Fine, although really haven’t had much cause to use.
Company in general is Fine – support is there when needed
29/03/2012
Administrational and management support – Brilliant, Nina in particular went above and beyond when it came to resolving a problem with the cleaning
Sally Crane
Sally Crane
29/03/2012
Carpet cleaner was quick, professional and efficient.
Mustafa Ozer
Mustafa Ozer
29/03/2012
The cleaning operative was very good and polite.
I was well informed from the point of contact as to what was happening, when and how.
I unable to comment on the company in general, however, I found the website very clear.
David Daniels
I was well informed from the point of contact as to what was happening, when and how.
I unable to comment on the company in general, however, I found the website very clear.
David Daniels
29/03/2012
All your cleaners are Briliant! Really efficient, friendly, good English. Couldn’t be happier with the job she did. Would you use us again and if not could you advise us on how to improve the service? Absolutely! Waiting for someone to be in touch with me about regular domestic cleaning?
07/02/2012
I WAS NOT dissatisfied with their cleaning. Company in general was fine.
Malcolm Oliver.
Malcolm Oliver.
30/01/2012
All perfect thank you. Will definitely use you again.
Angus Allen
Angus Allen
30/01/2012
Cleaning operatives they were amazing, so sweet and polite. They did a job well done. Administrational and management support was good. Company in general was good
Mia Thomas
Mia Thomas
23/01/2012
Company in general very good. I will be using your services again in the future.
Ross Nicholls
Ross Nicholls
11/01/2012
Cleaning operatives are very polite, on time and efficient.
Administrational and management support – all the people I spoke to booking the appointment were so helpful and efficient. Best customer services
Company in general – 5 stars. I will use your services again.
Sarah Shove
Administrational and management support – all the people I spoke to booking the appointment were so helpful and efficient. Best customer services
Company in general – 5 stars. I will use your services again.
Sarah Shove
04/01/2012
Dear FastKlean,
Thank you for the service; we were very pleased with everything. We would definitely use you again.
Simon
Thank you for the service; we were very pleased with everything. We would definitely use you again.
Simon
04/01/12
I was very impressed with cleaner and all round service. I cannot remember if cleaner wore a name card. I think he had a shirt. He may have shown ID to my mum as she answered door to him. I’d to my mother. Cleaner was very polite and understanding and sensitive (as my mum has dementia) He gave me an invoice.
Yes I would use your company again.
Maria Griffin
Yes I would use your company again.
Maria Griffin
29/12/2011
Thanks for sending me the survey. I am sorry but on the day of the cleaning, 21st Wednesday, I was moving house and too busy to remember whether your employee
wore a T-shirt, or had an id card etc. He was nice however, and made a brilliant
job of our kitchen which was very dirty. He was honest, polite and very thorough.
I would recommend him and your company to anyone, and if you operate in the
Ware area, would certainly hope to use FastKlean again.
Hope this helps,
Sally Warrington
wore a T-shirt, or had an id card etc. He was nice however, and made a brilliant
job of our kitchen which was very dirty. He was honest, polite and very thorough.
I would recommend him and your company to anyone, and if you operate in the
Ware area, would certainly hope to use FastKlean again.
Hope this helps,
Sally Warrington
27/12/2011
I have used FastKlean before and have always been happy with the service…if I have a criticism, it would be that this time I felt unsure of a male operative, but he proved very capable. The booking process was simple and the staff were very helpful. I found it difficult to communicate with the operative as he spoke very little english, but through the use of gestures we got there in the end!!! I have already recommended FastKlean to a friend.
Audrey Barnet
Audrey Barnet
23/12/2011
I am very pleased with your services.
I am pleased with how quick your administrative team was responding to my emails with regards to queries about the services.
Also happy with the fact that your company called me to say that the cleaner needed an extra hour to finish the flat as there was a lot of stuff in the premises. It was a very professional call. Not complaining about my stuff but letting me how that the cleaner could work another hour to finish with the services requested.
The cleaner did not want to be paid at home in cash when we agreed that I was going to settle the account in cash. However this is just a minor set back.
As mentioned, very happy with your services which I am going to recommend.
With kind regards and many thanks in advance
Mercedes Caballer
I am pleased with how quick your administrative team was responding to my emails with regards to queries about the services.
Also happy with the fact that your company called me to say that the cleaner needed an extra hour to finish the flat as there was a lot of stuff in the premises. It was a very professional call. Not complaining about my stuff but letting me how that the cleaner could work another hour to finish with the services requested.
The cleaner did not want to be paid at home in cash when we agreed that I was going to settle the account in cash. However this is just a minor set back.
As mentioned, very happy with your services which I am going to recommend.
With kind regards and many thanks in advance
Mercedes Caballer
21/12/2011
Cleaning operatives are very professional and nice
Administrational and management support – the person I talked to on the phone a couple of times, Nina, is very cordial and helpful.
Company in general – Good impression with service and product
Amy Bishop
Administrational and management support – the person I talked to on the phone a couple of times, Nina, is very cordial and helpful.
Company in general – Good impression with service and product
Amy Bishop
06/12/2011
Cleaning specialist are excellent. Georgi was polite, punctual, well-informed and thoughtful. I was very overwhelmed. His work was outstanding. Administrational and management support – Prompt, personal and effective. An invoicing mistake was dealt with quickly and accurately. From what I have seen, one to be recommended. Yes, promptly I will use you again for sure.
Ruth Clarke
Ruth Clarke
28/11/11
I thought the standard of cleaning was excellent, our cleaner did a really good job. I’ve answered the other questions below.
Emma
Emma
25/11/11
Yes I was very pleased with the cleaning service. Georgi was prompt, very well-organized and well-mannered. He left me a business card and offered me an invoice for the 50% cash balance payment I made to Georgi, which I declined. On the way out one of my neighbours stated an notice in having his carpets cleaned. Georgi gave him a business card so my neighbour could arrange to have his carpets cleaned. I would surely mention your cleaning company and cleaners to anyone who wants their carpets cleaned.
PETER STEWART
PETER STEWART
18/11/2011
FastKlean come every few weeks when I recognise I am not keeping up with the house cleaning and have a visitor coming or a party. They go top to bottom and leave it all shiny. No worry, very consistent, and only £60 or so. Peace of mind and a few spare hours!
Chris Heaume
Chris Heaume
10/11/2011
Your cleaners ? fantastic and hardworking, very concerned to do a good job. Worked very hard! and very personable too.
Audrey Riley
Audrey Riley
10/11/2011
Your cleaners are extremely skilled – Maria did an excellent job and I would be happy to use her services again. Administrational and management support are Excellent
Company in general is excellent. I definitely would use this service again.
Cristopher Rene
Company in general is excellent. I definitely would use this service again.
Cristopher Rene
08/11/2011
I was unfortunately late for work yesterday as the cleaner only arrived at my property at 9:10, which was not a great start. However, I have to say the standard of the cleaning work was excellent, my home felt really thoroughly clean. The lady cleaner that came I said she was only going to be there an hour and a half and I wasn’t sure how she was going to get it all done but it was really well done. The guy that came first should take some cleaning lessons off her seeing as he was there for four hours but seemed to do a fraction of the work!
Thank you for rectifying the situation by sending another cleaner in, it is much appreciated.
Bryony Jones
Thank you for rectifying the situation by sending another cleaner in, it is much appreciated.
Bryony Jones
04/11/2011
Very efficient cleaning operatives and very helpful administrational and management support.
Your Company in general is very professional and would most definitely use again<
Kerry Kelly
Your Company in general is very professional and would most definitely use again<
Kerry Kelly
01/11/11
I would just like to thank Diana Yurieva for the wonderful job she has done this morning at my father’s house – she didn’t stop all morning not even for a drink!
I will be in touch in the New Year to book regular cleaning for my parents.
Once again – a very big thank you to Diana and your cleaning company.
Deborah Louth
I will be in touch in the New Year to book regular cleaning for my parents.
Once again – a very big thank you to Diana and your cleaning company.
Deborah Louth
27/10/11
Very good cleaning workers. Outstanding administrational and management support.
Your Company in general is very proficient. I will certainly use your company again.
Raihan Abdul Rahman
Your Company in general is very proficient. I will certainly use your company again.
Raihan Abdul Rahman
17/10/11
Numerous thanks for the clean on Sunday, our handyman confirms that they did a amazing job.Very well-organized administrational and management support. I am pleased with the service received from the company in general. We have moved from the London area, but would recommend you always
Jenny Hopkins
I was mostly fascinated with the Cleaning Company’s decent administrational and managing care. They have professional cleaners in London, who are on time, welcoming and very good at their job.
Jenny Hopkins
I was mostly fascinated with the Cleaning Company’s decent administrational and managing care. They have professional cleaners in London, who are on time, welcoming and very good at their job.
05 October 2011
Cleaners were Really good and saved my bacon, people in the office were Friendly and helpful. Given the nature of our encounter I will always have positive things to say. Fantastic turn around and great service. We passed our inventory so thanks. Luke Till
04 October 2011
I was very very satisfied. very fast and efficient. very clean, did not require supervising. very pleased with the job.
It was easy to call and make and appointment.
Yasaman Zokai
It was easy to call and make and appointment.
Yasaman Zokai
04 October 2011
I was very happy with the service i received and the quality of the work. I was happy with all aspects of the service.. The support, clearical staff and the workman were polite and helpful.
Shazia Ahmed
Shazia Ahmed
03 October 2011
Hello
the cleaner was brilliant…i hope she’s paid well as she deserves it! and the admin support was good too.
Thanks, Jaime
the cleaner was brilliant…i hope she’s paid well as she deserves it! and the admin support was good too.
Thanks, Jaime
03 October 2011
Cleaners were very good, she worked hard, polite. Very thorough. A job well done.
Kind regards, Gordon
Kind regards, Gordon
28 Sep 2011
Very good: a great expert on bathrooms especially!
I had a very friendly initial discussion with the booking agent. Kind regards, Lesley
I had a very friendly initial discussion with the booking agent. Kind regards, Lesley
27 September 2011
You are doing a very good job and we are happy for your support.
Kind Regards,
Sam Perez
Kind Regards,
Sam Perez
27 September 2011
The lady sent to me was did a fantastic job, worked really hard and was very thorough indeed. Communication was good, and someone even called to explain that my cleaner was running late due to transport difficulties and would be with me shortly.
Lindsey Amrani
Lindsey Amrani
26 September 2011
I was very happy with the young man that came and cleaned my carpets on Saturday.
He was clean, wearing his badge, he left a business card and he was very polite.
Regards
Christine Yesil
He was clean, wearing his badge, he left a business card and he was very polite.
Regards
Christine Yesil
21 September 2011
Niki came to clean our house. She did a great job, she was extremely diligent and a nice person. The house has never been that clean. if we were to use your company’s services, we would definitely ask for the same person as she was fantastic.
People on the phone were really helpful and nice.
Sophie Julienne
People on the phone were really helpful and nice.
Sophie Julienne
21 September 2011
Hi,
Cleaner was excellent very happy with cleaning.
Thank you,
Chet
Cleaner was excellent very happy with cleaning.
Thank you,
Chet
18 September 2011
Hi there, I was very satisfied with the way you cleaned my carpets the other day. The operative was friendly and extremely helpful. I asked him for a business card, and he handed one to me. I would definitely use your company again when the need arises. Michael Bloom.
18 September 2011
Hello,
I used your services on Friday, 16 September 2011 for a funeral service in Mayfair. You sent over a young woman called Violetta. She was absolutely professional, competent, charming and efficient – in fact, she left the reception area we used cleaner than it had likely ever been – ever. I will not hesitate to use your company again and to request her for future bookings. Violetta was a joy and I cannot recommend her enough.
Regards,
Erinn Kindig
I used your services on Friday, 16 September 2011 for a funeral service in Mayfair. You sent over a young woman called Violetta. She was absolutely professional, competent, charming and efficient – in fact, she left the reception area we used cleaner than it had likely ever been – ever. I will not hesitate to use your company again and to request her for future bookings. Violetta was a joy and I cannot recommend her enough.
Regards,
Erinn Kindig
16 September 2011 15:49
I would like to say that your cleaners are very good and also that Lydia who took my initial call and provided me with excellent customer service after enquiring about what your company offers. I will definitely use your services again.
Regards
Sunny
Regards
Sunny
13 September 2011
Cleaner was very thorough and polite. Overall the communication was great, I am happy with the service!
Nina Loi
Nina Loi
13/09/2011
Cleaning operative worked very hard and also had a smile on her face which is nice change and she arrived on time. The management was very helpful and would use the service again. Giles Heather
09 September 2011
I thought they were excellent, very willing to listen and they really did a good job. The service was very good. I have been a client for a number of years and continue to be happy with the service I received. Carol Rawlings
08 September 2011
The cleaner did an excellent job. He was good and really helpful.
Thank you, Jenefer Brett
Thank you, Jenefer Brett
07 September 2011
Hi, I have the same comments as last time – the service was great – really appreciated. Diana was very hard working, and we will certainly use FastKlean again.
Thanks, Mark
Thanks, Mark
06 September 2011
Cleaning operative was Lubo. He is excellent. I have used him before and as always he is very professional and friendly. Goli Nili
05 September 2011
I was very happy with your service and George in particular.
Thanks
Marina Herold
Thanks
Marina Herold
Monday, 5 September 2011
Veselina was really excellent and needed virtually no assistance having been here before. She is very thorough and has a keen eye for detail. Regards, Shula
05 September 2011 21:07
The cleaner I had was very good – very professional, polite and did a great job!
She was wearing the company vest and she left a business card. Catherine MURPHY
She was wearing the company vest and she left a business card. Catherine MURPHY
04 September 2011
All was fine as usual. The Cleaners and the management is absolutely fine!
Thanks. Chris Heaume
Thanks. Chris Heaume
04 September 2011
The cleaner we had was very good. She arrived promptly and got on with the job. Her cleaning standards were very good and I was impressed with her work. I believe her name was Jana.
I have been fairly impressed with the administrational and management support. All staff I spoke to were helpful. Overall I was satisfied with the customer service I received and I was very satisfied with the cleaner – she did a good job.
Thanks for your assistance.
Katie Balcombe
I have been fairly impressed with the administrational and management support. All staff I spoke to were helpful. Overall I was satisfied with the customer service I received and I was very satisfied with the cleaner – she did a good job.
Thanks for your assistance.
Katie Balcombe
02 September 2011
Your cleaners are Excellent, very efficient and polite
The booking agents was very Helpful and pleasant though we did have to re-arrange the time more than once at your request .Overall though I found you very pleasant to deal with.
Best regards, Jennifer
The booking agents was very Helpful and pleasant though we did have to re-arrange the time more than once at your request .Overall though I found you very pleasant to deal with.
Best regards, Jennifer
1 September 2011, 10:21
Cleaner was polite and efficient. He worked very hard and showed initiative and perseverance, and followed direction cheerfully. My flat is sparkling!
The management is VERY efficient and polite. I was very impressed.
I would certainly use you again – though I had an especially good deal through Groupon.
Alison Catchpole
The management is VERY efficient and polite. I was very impressed.
I would certainly use you again – though I had an especially good deal through Groupon.
Alison Catchpole
30 August 2011 09:50
Cleaner was very friendly and professional.
Many thanks!
Markus Etter
Many thanks!
Markus Etter
19 August 2011
The cleaner was a very nice lady, very polite and professional
The management support was good. I am very pleased with the service.
Marta Chicano
The management support was good. I am very pleased with the service.
Marta Chicano
09 August 2011
“George” – excellent, pleasant, helpful, hard- working, would be pleased to have him back.
Regards, Ruth Greenwood
Regards, Ruth Greenwood
09 August 2011
The cleaner was very good and very nice person. Done a very good job
Administrational and management support -Very well done and very supportive.
Thought it the company was great and very good with the order I placed.
Alex Camilleri
Administrational and management support -Very well done and very supportive.
Thought it the company was great and very good with the order I placed.
Alex Camilleri
6 August 2011
Cleaning operatives – very nice girl
Administrational and management support – very good
Company in general- very good
Mrs Miles
Administrational and management support – very good
Company in general- very good
Mrs Miles
2 August 2011
Cleaning operatives -Good, thorough job, punctual.
Administrational and management support – Good
Company in general- Good,
Best regards,
Jeff Payne
Administrational and management support – Good
Company in general- Good,
Best regards,
Jeff Payne
08 August 2011
Nazim was extremely friendly, polite and professional.
The management support -Responsive, good telephoine manner and helpful.
Company in general – Efficient and professional.
Regards,
Justin Gilbert
The management support -Responsive, good telephoine manner and helpful.
Company in general – Efficient and professional.
Regards,
Justin Gilbert
02 August 2011 11:52
Cleaner was great!
Kind regards, Caroline
Kind regards, Caroline
04 August 2011 21:53
He was very good and worked very thoroughly. Very detailed. The management support was very clear and professional. Overall I was very pleased with him and the service with you. Thank you.
Gary Fannin
Gary Fannin
03 August 2011 12:32
The cleaning was well done.
Thanks, Gisella
Thanks, Gisella
02 August 2011 19:39
Peschka was amongst the best cleaners I have experienced.
Kind regards, Zena
Kind regards, Zena
02 August 2011 18:25
The lady who cleaned our house was amazing. She did such a great job, she did more than I expected in my mind.
I bought this service through Groupon or Living Social (sorry I can’t remember) and I would actually consider using the service again.
Vanessa and Mert Karakilic
I bought this service through Groupon or Living Social (sorry I can’t remember) and I would actually consider using the service again.
Vanessa and Mert Karakilic
02 August 2011 16:50
Cleaning operatives- good. Very good management- no problems. I spoke to a very helpful person on the telephone when I originally called. No problems with the company in general and i would use FastKlean again
Toni Newman
Toni Newman
02 August 2011 15:16
1. Cleaning operatives- Very good
Administrational and management support – Very good
Company in general- Very good
Rob Dalling
Administrational and management support – Very good
Company in general- Very good
Rob Dalling
Thursday 21st July 2011
Your cleaning operative was excellent and worked to a very high standard, we could not fault her. We would use your services again. -Stephen Mccarrick
Thursday 14th July 2011
The result of the cleaning was super. The cleaner was very friendly and efficient.
Tina Mendelsohn
Tina Mendelsohn
Thursday 14th July 2011
The cleaner was polite and well presented. All communication and information was satisfactory and efficient. FastKlean seem very efficient and communicative.
When things were running late I was informed of every step and apologies were given. I would use you the cleaning services again. Angela Aung
When things were running late I was informed of every step and apologies were given. I would use you the cleaning services again. Angela Aung
Thursday 14th July 2011
The cleaning operatives were polite, punctual and completed all tasks requested Administrational and management support provided good communication from booking to follow up. I would use the cleaning services again. Jennifer Mcneil
Monday 11th July 2011
The cleaning operative was friendly, and seemed to be very industrious.
The Administrational and management support was very efficient and the telephone service was very thorough.Darell Carey
The Administrational and management support was very efficient and the telephone service was very thorough.Darell Carey
Monday 11th July 2011
Your cleaning operatives are generally very good. They are always polite and obliging. The administrational and management support is excellent; everyone is very understanding when dealing with a complaint and are very obliging to help deal with the complaint to a satisfactory conclusion. Overall, the company in general is very good. Richard Rajamogan
06 July 2011
Cleaners were very good and thorough. The Management was extremely helpful and efficient. Company in general is very professional. I use the cleaner service which is top class. I was particularly impressed with the way the team found a replacement for the person who was ill. Catherine Passmore
Mon, 20 Jun 2011
Cleaner was was professional, systematic and discreet… Peter Roach
04 July 2011
The cleaning operatives were very well presented and helpful. Good administration support. I’m very pleased with company in general, Stephanie Bishop
03 July 2011
Your cleaner was great! He did a very good and nice job!
Dario Caldara
Dario Caldara
27 June 2011 11:42
Dear FastKlean, The service was good – the carpets look a million times better!
Kind regards, Alvarez-Scott, Maria
Kind regards, Alvarez-Scott, Maria
27 June 2011
Your cleaning operatives are brilliant. The person who did the booking for me was very friendly. Amanda Morris
24 June 2011
Dear FastKlean,
The feedback I have received from the letting agent and my handyman have been very favourable and I would like to thank the company and the staff who took part in the cleaning for doing an excellent job! I took a risk in using a new company to clean the property and it paid off. Thanks again. Angelique Reid
The feedback I have received from the letting agent and my handyman have been very favourable and I would like to thank the company and the staff who took part in the cleaning for doing an excellent job! I took a risk in using a new company to clean the property and it paid off. Thanks again. Angelique Reid
24 June 2011
Thank you for your services, on the whole they were good and we were pleased with the result. Thank you,
Jamina Ward
Jamina Ward
24 June 2011
Cleaner was great, thank you very much. She did a good job in considering she only had 4 hours.
Thanks, Emma Plumbe
Thanks, Emma Plumbe
20 June 2011
Hi,
We are happy with your services. Cleaner on the day was very good!
The overall result was good!
Maya Popovic – Biereth
We are happy with your services. Cleaner on the day was very good!
The overall result was good!
Maya Popovic – Biereth
21 June 2011
Hi there, I was extremely happy with the service provided by the cleaners, my home was absolutely spotless following the post-tenancy cleaning – cleaner than when I moved in! They far exceeded my expectations and I would recommend your services to anyone.
Regards, Ngaire Wallace
Regards, Ngaire Wallace
20 Jun 2011
Cleaners were very efficient and professional. They managed well as they just got on with the cleaning. Company in general seems pretty ok.
Rosemary Wellman
Rosemary Wellman
20 June 2011
I’ve recommended you to my letting agents who were very interested to find that you are cheaper than their current provider.
Audrey Yvernault
Audrey Yvernault
17 June 2011
Cleaner did a good job. The management support was good, followed through on emails and contacted with queries. Company has a very good level of professionalism. Elliot Lund
16 June 2011
She was professional and friendly and worked hard, the company is very professional, and efficient.
Helen Sewell
Helen Sewell
15 June 2011
Lubo was excellent, thank you.
Eric Janssen
Eric Janssen
14 June 2011
Absolutely delighted with the cleaner. She worked her full 4 hours and did everything to a very high standard. Worked very hard
I would use FastKlean again based on this experience – was very impressed.
I was delighted with the service yesterday, the cleaner worked exceptionally hard, and really cared about the quality of her work.
Andrea Tighe
I would use FastKlean again based on this experience – was very impressed.
I was delighted with the service yesterday, the cleaner worked exceptionally hard, and really cared about the quality of her work.
Andrea Tighe
14 June 2011 15:15
Wonderful, 10 everywhere , love , Rosamund Oudart
14 June 2011
Sorry, I don’t have time for details in the questionnaire, but she was great, pleasant and cooperative, did a good job, wore T shirt, badge and left a card.
Best regards, Magda Walter
Best regards, Magda Walter
10 June 2011
Cleaning operatives are very good, just got on with it, the management support was excellent, each time I called was greeted and given information requested. I was very impressed. Olga French
10 June 2011
Service was excellent and the test is that I will certainly call again next time I need cleaning work.Briar Wood
09 June 2011
I really liked Lyubo he was v polite, incredibly friendly, tidy and efficient
Zinnia Angus
Zinnia Angus
08 June 2011
As always Lubbo was fantastic and did a great job – the carpets look 100 times better. We always find your company courteous and efficient hence always coming back to you and recommending you to friends.
Many thanks again.
Kind regards, Lizzie Ferry
Many thanks again.
Kind regards, Lizzie Ferry
07 June 2011
Cleaning operatives were extremely good. The lady who attended my apartment is a credit to your company.
Guittet-Carriere, Baptiste
Guittet-Carriere, Baptiste
06 June 2011
Cleaners were very friendly, polite and hardworking lady. The carpet cleaner was very friendly and professional, too. Quick and uncomplicated – I’m very pleased with the phone agent.
Julien Streun
Julien Streun
03 June 2011
Hello,
FastKlean service was great, the person that came worked very well and yes i would use this service again. Special offers are good.
Jashu Thanawala
FastKlean service was great, the person that came worked very well and yes i would use this service again. Special offers are good.
Jashu Thanawala
02 June 2011
The staff performed well and willingly.
John Phillips
John Phillips
1 Jun 2011
Cleaning operatives were friendly easy to communicate with. Administrational and management support was sufficient. The company was easy to deal with and smooth process.
Simon Yuen
Simon Yuen
01 June 2011
The cleaner was hardworking, nice, efficient.
Very good service. The administrational and management support was Good, quick and reliable.
Sergio Ataz
Very good service. The administrational and management support was Good, quick and reliable.
Sergio Ataz
31 May 2011
The cleaner was good. Arrangement was quick and time spend speaking to the support team was minimal. The company is very professional.
Ram Achandran
Ram Achandran
30 May 2011
The cleaners were fantastic and did a great job. They worked hard and followed instructions well. I would definitely use you again, and would be happy to recommend you to friends.It was a very easy process – thank you!Emma Cooke
28/05/2011
The company in general is fine, your operatives are very good, too! Tara Shaw
27/05/2011
The company is really very good! I used to get regular fortnightly cleaning and I preferred your company to do my last end- of- tenancy cleaning session as I am moving in another country now. It was pleasure to have you by my side for so long! Kind regards, Claire Yin
Hello, my name is Erica Davis. I hired your company for a ‘Spring Cleaning’ service this morning at my flat. I have just returned home to find my flat is looking absolutely fantastic! I am very pleased with the service I received so I wanted to thank you very much for a job well done! You should be very pleased to have such great staff. Regards, Erica Davis
Hello, my name is Erica Davis. I hired your company for a ‘Spring Cleaning’ service this morning at my flat. I have just returned home to find my flat is looking absolutely fantastic! I am very pleased with the service I received so I wanted to thank you very much for a job well done! You should be very pleased to have such great staff. Regards, Erica Davis
27/05/2011
Everything was great, excellent, no problems.Michael Jelen
26 May 2011
I left loads of ironing and I’m sure my cleaning operative did 3 hours worth. It was great to get service at short notice and it was very helpful for me, going into hospital the next day.
Rachel Collins
Rachel Collins
24 May 2011
My Cleaner turned up early and was cleaning very well and with speed. She even had another extra 20 minutes spare to ask me if I wanted anything done in particular. Was friendly and professional. She knew exactly what to do and just got on with it. I would certainly use you again if your cleaners are as good as the one that I got! Johanna Ranthe
23 May 2011
The cleaning operative was great. Lady I had worked very hard and flat looks very clean now. Thank you! The management support was very good, too.
Isabel Wakely
Isabel Wakely
20 May 2011
Was really easy to arrange the booking over the phone. I’m Very impressed as could fit in a cleaner when asked for with only two days notice. I was very impressed by the standard of cleaning. It was a very professional job and I was very pleased! Katherine Harrison
19 May 2011
Ludmila was excellent and did an extremely good job. The management support was very satisfactory. We have used you before and we would use you again. Yours sincerely
WILLIAM BAILEY
WILLIAM BAILEY
19 May 2011
The Cleaning operatives are Good, on time and professional and did a good job, the administrational and management support -Good , easy and efficent
Farhad Koodoruth
Farhad Koodoruth
19 May 2011
There were no problems with the Cleaning operatives, the management and the company in general for me. They were all very polite and friendly. Lisa Klautke
18 May 2011
Sonya was very friendly and easy to explain things to. She worked quickly and efficiently whilst at my house. I arranged my clean and then had to change the date. This was dealt with quickly and professionally by the admin person on the phone. I was impressed by the amount if derail in the confirmation email and the reminder email. The company is very professional and I can trust. Danielle Davis
18 May 2011
Cleaning operatives are very satisfying. Administrational and management support is very well structured. So far pretty satisfied with the company.Kind regards, Thea
10 May 2011
The girls were pleasant, willing and efficient. Overall we were pleased with your service, especially at such short notice, and would use you again.
Hilary and Harvey Leigh
Hilary and Harvey Leigh
10 May 2011
The company in general is very good and the management as well.
LYN MCLEAN
LYN MCLEAN
10 May 2011
Your cleaning operative EMIL was Very good indeed, best carpet cleaner I’ve had. The Administration and management support were Very good, prompt and efficient. I was impressed that the phone lines were open and staffed on a Saturday. Ruth Greenwood
09 May 2011
I was happy with the cleaner as she was punctual, friendly and extremely thorough.
Considering the administrational and management support I would describe them just as excellent. I’m very impressed with the standard of cleaning and the professionalism of the company. Nicola Hannan
Considering the administrational and management support I would describe them just as excellent. I’m very impressed with the standard of cleaning and the professionalism of the company. Nicola Hannan
09 May 2011
Just wanted to say that we were very happy with Jolinkas work on Saturday. She was brilliant. Kind regards, Csilla jay hamington
06 May 2011
I am very pleased with the cleaning of my carpet. The whole process was very efficient from the confirmation and advice of payment emails to the excellent service by the cleaner. I will definitely use you again and recommend you to my friends. Thank you for your efficient and friendly service! Mrs Sue Smith
30 April 2011
I would like to express my thanks to Valerie who came to clean our home on Friday. He was prompt, polite, enthusiastic, helpful and such a pleasure to have around. He was able to finish everything that I asked him to get done in the four hours and left everything looking like brand new.
Sophia Bailey
28 April 2011
Cleaners were very polite and professional. The company image is very positive- communication has been clear and relevant.
Barrie McCloskey
Barrie McCloskey
14 April 2011
Cleaners were excellent, the management was very friendly and helpful
It was easy to deal with, gave me exactly what I asked for in regards to arrival
time and how long he cleaner could stay. Linda Gordon
It was easy to deal with, gave me exactly what I asked for in regards to arrival
time and how long he cleaner could stay. Linda Gordon
12 April 2011
I was very happy with the service
Many thanks,
Sophia Roberts
Many thanks,
Sophia Roberts
08/04/2011
The cleaners (my regular one and the holiday cover) were very efficient and reliable. I was very pleased with the standard of their work. The management support is always prompt and helpful. Jonathan Kerry
01 April 2011
I have been very satisfied with the service, from my initial call to the visit itself and will be using your company’s services again. Thank you. Valerie Stogdale-Wilson
Fri, 1 Apr 2011
Cleaner was lovely. An angel
Administrational and management support – Brilliant.
Elizabeth Chase
Administrational and management support – Brilliant.
Elizabeth Chase
19 Mar 2011
Nikolinka was very friendly and I was very happy with the cleanliness of our flat when I came back. She was very thourough. I am happy with the quick rate of response and choice of dates. Lisa Havranek
21 March 2011
Cleaners were friendly, polite and followed instructions well. I’m happy with the service provided by the company, easy to contact and quick to respond. Natalie N. Francis
21 March 2011
Cleaners did a very good job. Administrational and management support were very good, helpful and informative. Ruth Galloway
Wed, 2 March, 2011
The cleaners were good; they managed to do a good job in the 2 hour period, particularly the oven, which was a big job & one I couldn’t do because I’m pregnant
It was easy to book the job and easy to re-schedule.Siobhan Wootton
It was easy to book the job and easy to re-schedule.Siobhan Wootton
11 March 2011
Brilliant service, lovely lady came round to clean, very thorough, polite and easy to get on with. Nik maroney
08 March 2011
Dear Sir,
I am writing to show my appreciation for the work done in cleaning the carpets in my flat. Your employee was courteous and efficient. I am very grateful.
Your faithfully, Monica Biscoe
I am writing to show my appreciation for the work done in cleaning the carpets in my flat. Your employee was courteous and efficient. I am very grateful.
Your faithfully, Monica Biscoe
4 March 2011
The cleaner was very professional and the service was excellent. I will definitely use you again. The cleaner wore id and a company t-shirt. I’m very pleased with the service and will be recommending it to my friends. Jane
4 Mar 2011
Cleaners were on time, friendly and did a great job. Scott Varley
01 March 2011
Cleaning operative arrived promptly, was very polite and considerate. Worked quietly and diligently for the whole four hour period without taking a break. Once I did speak to an administrator they were very helpful and arranged the appointment very professionally. The quality of the claiming done was very high, so yes I would use the service again. Ezechie, Penny
23 February, 2011
The cleaner was fantastic. Extremely thorough and conscientious and I couldn’t be happier. Wish I could afford her on a regular basis and that there had been more time. Alison Rose
22 February 2011
Cleaners were very polite and efficient. Left place looking very tidy and cleaning thorough enough. The care agents were effective enough. Alex Harrington-Griffin
22 February 2011
I was pleased with the work . The work is first class and Luke did a great job. Thank you, Margaret Carroll.
Fri, 18 Feb 2011
The cleaners were excellent, the house was very well cleaned by Reni
Michael Ford
Michael Ford
18 February 2011
Hi, everything was very organised and professional, all the people I came into contact with were very nice and helpful I didn’t notice the guys t-shirt and he didn’t leave me a card but I would use you again thanks. Polly Chetwynd Stapylton
14 February 2011
The cleaners were efficient and conscientious. Delivered above expectations.
Booking process was good with helpful staff on the phones. The call to advise that the cleaning operative had been delayed but was on her way was also appreciated. Our experience with the company in general was good. Price, Katie
Booking process was good with helpful staff on the phones. The call to advise that the cleaning operative had been delayed but was on her way was also appreciated. Our experience with the company in general was good. Price, Katie
11 February 2011
I am delighted with the cleaning service. The cleaner was polite, hard working and extremely thorough. I bought the service as a Groupon offer, as a one off treat for myself. Unfortunately it is beyond my budget to have a regular cleaner, however, if I needed a one off clean in the future I would definitely give you a call.
kind regards
Cornelia Wilson
kind regards
Cornelia Wilson
06 February 2011
Very friendly cleaner. Excellent work, thank you.Mr Chloe
06 February 2011
Very nice people and well organized, thank you ! Anu Kashyap-Mulukutla
Sat, 5 Feb 2011
The cleaner was polite and efficient. The care agents were helpful and provided the level of support I expected. This is only my first experience of working with FastKlean, but I would consider using them again. The service is good and managed in a professional manner. Pritie Patel
Thursday, 3 February, 2011
She was very pleasant, efficient and hard-working. The administration was very helpful on the telephone. The company in general seems professional. Sheikh, Zaf
30 January 2011
Cleaner was very polite and friendly and did an excellent job. Many thanks, Nikki Webster
19 Jan 2011
The cleaner was a lovely lady – very pleasant! Worked hard and did a great job! Thank you, Karen Cotton
19 January 2011
Hello. The cleaner was excellent. Thank you! Helen Nicolas
18 January 2011
I was not at the property when the cleaning took place and have not seen the results but the tenant seems really very happy with the state of the property. The administrative support was also good. Thanks -Badcock, James
17 January 2011
Cleaning operatives did excellent job. All was fine and easy to deal with. Great job, great value. Eric Janssen
15 January 2011
Cleaning operatives were efficient and friendly. The administrational and management were Very polite and helpful, particularly as we had to reschedule. Company in general is very good, efficient and a good standard of cleaning. Katie Fuller
17 January 2011
The cleaner was Very polite and friendly, and turned up early which was great. Did a very good, very thorough job. I would recommend him and the service to my friends. The carpet looks amazing! The management support was Great – good communication and prompt service. Company in general is Very good – we have a fortnightly cleaner, and have had a spring clean in the past as well – so we’re very happy with the services provided. Kendall, Danielle
15 January 2011
The cleaner was great – very friendly and polite. The management support was at excellent service. Very professional. Gaz and Don
11 January 2011
My cleaner did an excellent. I believe his name was Valerie– and I would definitely have him clean our house again. Thank you very much. Margaret Wilkerson
31/12/2011
Thanks for arranging for the cleaners at short notice. If I am to be truthful, we did feel they were excellent! They were really thorough and excellent!
Sharmini de Saram
Sharmini de Saram
14 December 2010
All excellent, very pleased. Yes I’ll use you again. Can’t remember what he was wearing. Regards, Jackie
28 November 2010
Dear FastKlean
The clean carried out at my apartment was excellent. Thank you and I will recommend you to others.
Having Lalo at my flat, he was excellent.
Nicholas Hambi
The clean carried out at my apartment was excellent. Thank you and I will recommend you to others.
Having Lalo at my flat, he was excellent.
Nicholas Hambi
21 November 2010
I am very much satisfied with your level of operational support. Would I use you again and what is my opinion about the service you provide? Yes, and I telephoned your office whilst he was here to say how very pleased we were with the service.
Bryn Williamsv
Bryn Williamsv
21 November 2010
Excellent services, very competitive prices and very eager & friendly stuff; Thank you.
Marcos Constantinou
Marcos Constantinou
18 November 2010
Just waiting for a new cheque book then I’ll send the reminder of Tuesdays clean to you.
Can I also take this opportunity to say how very professional Diana was, I would definitely love to have her clean for me again. After my last experience with your company I was in doubt over booking you again but she really was fantastic.
Best, Mrs C. Pinsent
Can I also take this opportunity to say how very professional Diana was, I would definitely love to have her clean for me again. After my last experience with your company I was in doubt over booking you again but she really was fantastic.
Best, Mrs C. Pinsent
07 November 2010
Cleaners were punctual. I am satisfied with your level of operational support. Thank you. – Cathy Cocklin
28 May 2010
I just wanted to thank you so much for your services I received from your company today, I am 8 1/2 mnths pregnant an your services have helped me immensely I can’t thank you enough your employee Boyan was great thank you. – Tasha Rocher
25 May 2010
He looked remarkably smart, both when he arrived and when he left, despite the great heat of the day. I will definitely use you again and am impressed by the overall service. We would be happy and interested to hear of anything. – Denise Prior
24 April 2010
I have received your email and he has just completed the cleaning and I have paid him the balance of £30.00.
He was very prompt, polite and gave me some advice on leather care. I would use your company again and recommend you to friends. Many thanks, Joanne Wood
He was very prompt, polite and gave me some advice on leather care. I would use your company again and recommend you to friends. Many thanks, Joanne Wood
23 Feb 2010
We always use you for carpet cleaning and find FastKlean reliable, thorough and always pleasant. We would not be a repeat customer unless we were satisfied with the services provided. – Anna O’Regan
04 February 2010
I’m afraid I wasn’t actually on site when you’re cleaner came to do the windows but I know my boss was very impressed with the work done. The operative was punctual and efficient and I think we were happy with the fee charged. I’m afraid I don’t think I can add anything else. – Sarah Davison
07 December 2009
I was going to call and rave about your service – it was fantastic! My windows gleam and my carpet looks new (plus the red wine stains have gone). I’ll be recommending you to everyone I know. I also want to investigate a weekly / fortnightly cleaner for the new year. Is it possible to send me some information? Thanks. – Beth Pridmore
05 November 2009
I would just like to say the carpet clean was very good. Thank you. – Priya Shah
23 Jun 2009
I just wanted to let you know the cleaner today did a very good job and was very thorough and I am very pleased with her.
Please pass on my apologies for not being here when she left as I would have loved to thank her personally…. – Rushna Aman
Please pass on my apologies for not being here when she left as I would have loved to thank her personally…. – Rushna Aman
26 November 2008
Thank you for your letter and we would like to say that we are very pleased that Zhivka Petkova comes to our church to do the work we need. Zhivka has been with us for over two years and has always worked very well and very hard, and we regard Zhivka as a colleague and friend. – Nigel Sharp
13 April 2008
Thank you very much for arranging this. Galya and Neshe were fantastic. Most helpful, professional and efficient. All the guests complimented the impeccable service they provided. I would certainly use your service again and recommend it to others. Regards, Pauline Gormley
21 November 2007
We were happy with the service provided. – Arlo Dew
19 November 2007
I was very happy with the service and the guy spent a few hours doing this. He did a very thorough job. – Ana Contos
24 May 2007
I am e-mailing in relation to the cleaning service provided by the your company to us yesterday morning. I was really very impressed with the standard of cleaning when I returned to the flat in the evening. The flat looked great and the attention to detail was much appreciated. The lady who cleaned our premises, (according to the e-mail sent yesterday it was Aneta) is to be congratulated, she did an excellent job and I would be grateful if this note could please be passed on to those people who monitor her performance. She is a credit to your company. I will definitely be recommending your service to friends. – Reena Rollason
04 January 2007
Just wanted to add to the comments I made on the sheet. We were really impressed with the service and with Lyudmil. He was excellent. We will definitely recommend you to others. – Gill Moody
14 Dec 2004
Thank you for cleaning my carpets, your operator was extremely good, and I’m so pleased with the cleaning, I will use you again in about 6 month’s time. – Gillian Nilsen
31 August 2004
Daisy came and did a Spring Clean of my flat. I just wanted to let you know that she did a fantastic job and we were really impressed with the thoroughness of her work. Thanks very much, will certainly use you again. – Sheila Chatrath
15 August 2004
Desi, from your company, cleaned my place beautifully today. Thank you.- Aron Gersh
02 August 2004
Hi, I had one of your cleaners clean my flat. They did a great. Many thanks for a great service – I will recommend you in the future. – Douglas Bryson
Name: Asim Bashir
Date: 21/04/2016
Comment:Carpet cleaning dude arrived on time, did a good job and left. Would use again for sure. Carpets were not too wet as well which was a good bonus.
Name: Christopher Meadows
Date: 19/04/2016
Comment: Excellent service. The work carried out was of the highest standard. I was very impressed.
Name: Judith Richards
Date: 21/04/2016
Comment: Efficient and pleasant cleaner who worked hard and she met my cleaning standards. I will use you again.
Name: Marjore Mootoo
Date: 07/03/2016
Comment: Excellent, the cleaning was to a high standard. I would definitely use the cleaning services again.
Name: Paul Hobbs
Date: 07/04/2016
Comment: Excellent job. The service was excellent, very efficient, and a good job was done.
Name: Alison Yates
Date: 10/02/2016
Comment: Very good job. We have used you before and will continue to do so.
Name: Jiayi Wu
Date: 05/02/2016
Comment: Punctual, friendly cleaner. Has cleaned our flat very well.
Name: Nigel Purse
Date: 29/01/2016
Comment: The cleaners did an excellent job and the carpets look like new. The cleaners were punctual and the office staff were very helpful through the booking process.
Name: Nicola Roberts
Date: 04/01/2015
Comment: Cleaners had a hard job and did excellent cleaning.
Name: Sujata Paweny
Date: 28/12/2015
Comment: we were extremely happy with the job the person did from your company, she was excellent. I would book this service again with that cleaner and have recommended your services to friends and family.
Name: Sue Lister
Date: 08/12/2015
Comment: He did brilliant job. Thank you.
Name: Ratan Buhariwala
Date: 08/12/2015
Comment: He was respectful, on time and very efficient. Very good service.
Name: Claire Wals
Date: 08/12/2015
Comment: Very good service and reasonably priced was provided.
Name: Ruth Sacks
Date: 04/12/2015
Comment: Very good value! Great customer service, excellent hard working cleaner.
Name: Patrick Donlea
Date: 03/12/2015
Comment: Good job, Ivan was excellent, polite, efficient, personable and thorough.
Name: Claudine Frost
Date: 20/11/2015
Comment: Excellent. Absolutely professional cleaning of the carpet. Would definitely recommend you company and would use your service again.
Name: Kelly Wess
Date: 19/11/2015
Comment: Excellent service. Good team work. Thank you.
Name: Linda Annal
Date: 12/11/2015
Comment: I requested a superficial, general clean to make my flat look good prior to selling it and the service provided did just that. I intend to use FastKlean again for a deep clean after the flat has been sold so I`m sure that it will look immaculate after that. done till here on n21/11/2015 and some for Top commercial
Name: Chris Heaume
Date: 29/10/2015
Comment: Your operative was spot on time, very professional and provided an excellent service. Thanks very much.
Name: Alison Simmonds
Date: 27/10/2015
Comment: I have used your services for regular domestic cleaning and also an end of tenancy clean. Both cleaners, especially my regular cleaner Diana, were punctual, efficient, friendly and very thorough. If the need arises, I will definitely use your services again and would recommend to my friends. Many thanks – pass my thank you to Diana, also.
Name: Sarah Mcleod
Date: 27/10/205
Comment: Excellent service as always.
Name: Pat Leslie
Date: 27/10/2015
Comment: Very good cleaning. Really nice girl, did a really good job.
Name: Jonathan Brooks
Date: 24/10/2015
Comment: On time and very efficient service.
Name: Theresa Frezzo
Date: 20/10/2015
Comment: Very good. Definitely I will use your service again in the future.
Name: Julie Bentley
Date: 13/10/2015
Comment: The standard was exceeded, rated very highly, I would use your company again and recommend them to others.Was very impressed with the level of cleaning, my oven hadnt been properly cleaned in almost 12 months and they made it look like a new oven.
Name: Varsha Thakerar
Date: 10/10/2015
Comment: Excellent job! Very polite and courteous staff.
Name:Thi Tran
Date: 08/10/2015
Comment: Excellent! Very good job. All cleaners from this company are exceptional.
Name: Naaz Rashid
Date: 29/09/2015
Comment: I was very happy with the results of the spring cleaning job I requested. Was able to get a slot for time that was convenient for me. Customer support was very good. Cleaner was very efficient and did an impressive job. Very pleased with the service. I would definitely use again.
Name: Deniz Coskun
Date: 29/09/2015
Comment: Great service from start to end. Brilliant customer support professional cleaning services.
Name: Briony Kernan
Date: 22/09/2015
Comment: The service was excellent, very punctual and the cleaning was to a high standard. The cleaner turned up a little early and sat in the van in order not to disturb me until the appointed time. The cleaning I received was very good, the sofa looks very much cleaner and has been cleaned to a high standard. I will definitely use FastKlean again.
Name: Paul Renny
Date: 03/09/2015
Comment: The support was good as the cleaner did not speak any English. Would possibly use the company and the same cleaner if we decide to get our house regularly cleaned.
Name: Maria Knapple
Date: 30/08/2015
Comment: The cleaner who attended was very good, worked quickly. I have used your service before and have always been satisfied and will use you again in the future.
Name: James Murthi
Date: 23/08/2015
Comment: Excellent job! The cleaning lady did everything I wanted and more!
Name: Jane West
Date: 20/08/2015
Comment: The 3 ladies who came to my house this morning to do a deep clean did just a BRILLIANT job. Was thrilled to bits and they did a great job.
Name: Emma Lecoeur
Date: 18/08/2015
Comment: Good job for someone who is not familiar with the property. I will use you again because you manage to find someone coming to our place very quickly and efficient.
Name: Ruth Sacks
Date: 18/08/2015
Comment: Yes, I would use you again. Good service. Thank you!
Name: Lucy Cook
Date: 11/08/2015
Comment: Punctual, efficient did a great job would definitely recommend the carpet cleaning.
Name: Emma Walker
Date: 10/08/2015
Comment: Excellent! Cleaned windows well, good attention to detail.
Name: Nick Pointer
Date: 06/08/2015
Comment: Very good. The technician on this and every other job has done a great job. Carpet cleaning is needed by our company and I will continue to use your company.
Name: Chris Heaume
Date: 04/08/2015
Comment: Very good cleaner. Thank you, the lady who attend today did a great job.
Name: Nick de Bois
Date: 31//07/2015
Comment: Many thanks for your help- very professional and courteous team who worked very hard to complete the tasks.Well done!
Name: Sally Hawkins
Date: 27/07/2015
Comment: Many thanks for this and the excellent clean.
Name: Rose Mcdonald
Date: 24/07/2015
Comment: Very pleased! Excellent clean job. Cooker looked new after it was cleaned.
Name: Charlotte Goddard
Date: 24/07/2015
Comment: Thank you for your great service! Very punctual and efficient.
Name: Theresa Frezzo
Date: 23/07/2015
Comment: Tsvetelina did a great job, especially on the bathrooms and kitchen. I will definately use you again soon.
Name: Ronald Sempebwa
Date: 23/07/2015
Comment: A very good and professional job I am a repeat customer and definitely I will use your service again in due course- domestic one off cleaning.
Name: Gunilla Tuite
Date: 16/07/2015
Comment: Very good service. I would use you again.
Name: Sue Morgan
Date: 06/07/2015
Comment: Excellent! Prompt ,pleasant and a good job. I will not hesitate to recommend the company and I will use your service again for sure!
Name: Ryan Chitty
Date: 30/06/2015
Comment: Good afternoon, Just wanted to extend my thanks to Tsvetelina and the rest of your helpful team who provided me with a 5 star service. Its refreshing to pick a company out of a hat and have no problems whatsoever! As I wasn’t around in person I was a bit nervous about paying for something I wasn’t going to see first hand, but I needn’t have worried at all! Thank you very much indeed! My tenants are delighted with the level of cleaning Tsvetelina provided, despite them not being able to provide a mop and bucket for her. Many thanks to her especially. I was very impressed with the initial service I received over the phone, and also with subsequent enquiries. I wouldn’t hesitate to recommend you to anyone needing a cleaning service, and I’ve advised my tenants to contact you about cleaning the flat at the end of their tenancy. Thanks again.
Name: Sara Parfitt
Date: 10/06/2015
Comment: Excellent service! The carpet was cleaned, and the disfiguring olive oil stain completely removed, with the greatest possible speed and efficiency. We are very grateful to the cleaner for his work. We would certainly use the firm again!
Name: Mary Garside
Date: 10/06/2015
Comment: Efficient and pleasant cleaner who worked hard and she met my cleaning standards. I will use you again.
Name: Sarah Dixon
Date: 05/06/2015
Comment: I’ve had positive feedback from my weekend colleague in particular and your staff have been very helpful. So far I’m very pleased with the work provided; it’s been to a very high standard.
Date: 28/05/2015
Name: Gillian Braban
Comment: Your young man was very efficient and managed to transform a dirty old banger back to a sparkling clean saloon. The service is excellent. I will definately use you again.
Date: 28/05/2015
Name: Jackie Bywaters
Comment: Very Very Good service. The cleaner was a very nice lady and did a really great job.
Date: 19/05/2015
Name: Emily Gough Williams
Comment: I’m very happy with the quality of service and easy booking so will use you in the future! I will use you in the very near future.
Date: 04/05/2015
Name: James Hallamore
Comment: Excellent service from the cleaner. Professional cleaner and I was impressed with the quality and thoroughness of the cleaning. Would recommend FastKlean to friends.
Date: 11/04/2015
Name: Hannah Halton
Comment: Right on time. I am a repeat customer, I had met this cleaner before . I give 10 out of 10 for the service. I have used your service several times, you are always friendly, reliable, punctual, quick and do a great job. Thank you
Date: 14/03/2015
Name: Sarah Hollinsworth
Comment: Good. I would expect staff to show ID at the door and be wearing some form of uniform Excellent. I was so pleased I came into your office the same day to tell you I was very very pleased with how the two cleaners had cleaned my Mother in law’s flat. The two cleaners were excellent. When I came into the your office to say how very very pleased I was with the results, I decided to arrange for a cleaner to come once a fortnight. I asked for a mature lady with clear English and was delighted that I got what I asked for and it will be the same lady each time. (Which is more than she gets from her care agency) Ivan was on time, very courteous and friendly. The work was carried out quickly, efficiently and to a high standard. An excellent spring clean. The cleaners arrived at 8am as arranged. We were very pleased with the way Mariya and her companion spring cleaned our home. They were very thorough and worked hard for the five hours they were with us and we wish to pass on our thanks to them.
Date: 01/04/2015
Name: Shana Carapito
Comment: The cleaners did an excellent job and the carpets look like new. The cleaners were punctual and the office staff were very helpful through the booking process.
Date: 21/03/2015
Name: Stefan Wells
Comment: Your operative was spot on time, very professional and provided an excellent service. The specialist show company ID when he arrived. Thanks very much. I will use you in the future.
Date: 18/03/2015
Name: Tzveta
Comment: Excellent service. The work carried out was of the highest standard. I was very impressed.The cleaner was punctual. I will definitely use the company again. Hi Maya, thank you so much for the flat today. It is spotless – the bathroom has never been so clean and you did an amazing job with our shirts. We are so lucky that the agency connected us with you. You are extremely professional and we are very happy Have a lovely weekend!
Date: 14/03/2015
Name: Caroline Wheatley
Comment: I needed a carpet cleaned at very short notice on a saturday and FastKlean were able to offer an appointment. The whole process was very easy. The very polite and helpful technician arrived on time and completed the work to a very high standard. I will definitely be using them again. Easy to arrange and available at short notice The service they provided is excellent.
Date: 11/03/2015
Name: Marilyn Moore
Comment: The service was excellent. He come with company van. I used your company before and I will do it again! I am very happy with the cleaning service and
Date: 07/03/2015
Name: Warren
Comment: The cleaner was brilliant! 10 points.
Date: 04/03/2015
Name: Andrea Deards
Comment: The cleaner was punctual. She left invoice. The service is good I also booked a regular service with the company. Deep clean of carpet was very good
Date: 02/03/2015
Name: Gill Corlett
Comment: Office stuff let me know the cleaner were delayed, and that was fine. The service was excellent, very efficient, and a good job was done.
Date: 20/02/2015
Name: Kirsty
Comment: Excellent- great customer service, excellent hard working cleaners
Date: 17/02/2015
Name: sali gray
Comment: The cleaning standard is very good. I am satisfied of the service. Your staff were charming helpful and hardworking.
Date: 12/05/2015
Name: Emily Torrens
Comment: The cleaners were very good they cam 5 mins early in fact! They had company uniforms. I am very impressed with the service you provided. The office stuff are very friendsly and do quick responses. Thank you for making arranging the cleaning of my house so easy. My emails are always responded to very quickly, and I am always able to speak to someone when I want to. Both Ivan and the people I speak to on the phone are very friendly,
Date: 20 January 2015
Comment: Hello, Thank you, the guys did a good job. I will use your services when needed again. Would you send an email with the invoice, please? All the best,
These two properties were houses as opposed to apartments so, although of course the principles are the same, there are many more nooks and crannies that might be missed.
I can honestly say however that, in both properties, Fastklean did a fantastic job. Their administration is very effective and this is backed up by the quality of their cleaning; indeed my grandmother, who is notoriously hard to please, was very impressed. Frankly, that quality mark is good enough for me!
I can honestly say I would have no hesitation in recommending Fastklean to anyone who needs to engage high quality cleaners; they may not be the cheapest but their level of work is absolutely worth it.
Yours sincerely: Director – Advanced Insured Resources Ltd